BuyGoods
Reviews and Complaints

Thank you for bringing this to our attention. I completely understand how concerning it must feel to see multiple charges on your account, and I want to make sure this is resolved for you as quickly as possible.

I’ve processed the refunds for your orders, and you should see the amount credited back to your account within 3–5 business days, depending on your bank’s processing times. If the order has already shipped, we would greatly appreciate it if you could either refuse delivery or take the package to your local post office to return it to us. Customer satisfaction is a top priority for us at BuyGoods. Should you need further assistance or have any additional questions, please don’t hesitate to contact us at support@buygoods.com or call us at 302-200-3480.

We’re here to help. — Team BuyGoods

I’m truly sorry to hear that you feel your concerns haven’t been listened to. That’s certainly not the experience we want for our customers, and I completely understand how frustrating this must feel.

As part of our policy, if a customer is not satisfied, the bottles must be returned within our 60-day money-back guarantee period in order to qualify for a refund. After reviewing your order, I see that the guarantee for your purchase expired on August 30, 2025, which unfortunately means we’re unable to process a refund at this time. We truly value your feedback and will be sharing it with our team as we continue working to improve our service and customer experience. If there’s ever anything else we can help you with, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re here to help. —Team BuyGoods!

Thank you for reaching out to us. I understand how frustrating it must be to be waiting for an order that hasn’t arrived.

To clarify, BuyGoods provides online retail services for health and wellness products, software, and eBooks. However, cargo pants are not part of the products we carry or ship. We recommend checking your order confirmation email or the charge details on your bank statement for the exact merchant name and contact information. This will help you reach the correct seller for assistance with your cargo pants order.

If you have any questions or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re always here to help. —Team BuyGoods!

I’m truly sorry for the concern this situation has caused. I tried reaching out to you, but the call was disconnected.

After checking, we were only able to locate one order under your name, which is currently on its way. I’ve already processed the refund for this order. Depending on your bank, it may take 3 to 5 business days for the funds to show back in your account. Since the package is in transit, we’d really appreciate it if you could refuse the delivery once it arrives, so it can be returned to our warehouse.

Thank you for your patience and understanding. If you have any questions in the meantime or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re always here to help. —Team BuyGoods!

Thank you for contacting us. We understand how upsetting this experience has been, especially after multiple follow-ups and the unreturned callback.

We want to assure you that this is not a scam, and we sincerely regret the frustration this situation has caused. We can confirm that your refund has already been fully processed. You should see the amount credited back to your account within 3–5 business days, depending on your bank’s processing time. To complete the resolution, we kindly ask for your help in returning the package, with return shipping handled at your own expense.

We truly appreciate your patience and the time you took to provide the requested information. Your feedback is important to us, and we regret that we did not meet your expectations in this case. Should you need further assistance or have additional questions, please feel free to contact us at support@buygoods.com or call us at 302-200-3480.

We’re here to help. Team BuyGoods!

Thank you for sharing your feedback. I’m truly sorry to hear that your experience didn’t match your expectations — I completely understand how disappointing and frustrating that can be.

We never want any customer to feel misled, and we take concerns like yours very seriously. We’d really appreciate the opportunity to look into this further and make things right for you. To help us assist you more effectively, could you please provide your full name, contact number, and a convenient time for us to reach out? Our team is committed to reviewing your concern thoroughly and working with you directly toward the best resolution.

If you prefer, you may also reach us at support@buygoods.com or by phone at 302-200-3480.

We’re here to help, and we truly appreciate the chance to address this properly. – Team BuyGoods

Thank you for bringing this to our attention. I completely understand how frustrating it is to receive unwanted emails, especially when unsubscribing doesn’t seem to work.

BuyGoods has a strict NO SPAM policy, and any partner found sending unsolicited emails is permanently banned from our platform. To help us investigate, please forward the full BuyGoods link from the message you received to support@buygoods.com so our abuse team can take immediate action. In the meantime, you may also try using the “unsubscribe” link at the bottom of the email, and allow a couple of days for your address to be fully removed. We dislike spam just as much as you do and sincerely appreciate your cooperation in helping us stop it.

If there’s ever anything else we can help you with, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re here to help. —Team BuyGoods!

Thank you for reaching out and sharing your experience with us. I completely understand how upsetting and frustrating it must feel to have ordered 12 bottles of Neuro Sharp but only received 9, especially after following up multiple times and not getting the resolution you were promised.

You placed your trust in us, and it’s disappointing to hear that you’ve felt let down. To help us assist you more effectively, could you please provide your full name, contact number, and a convenient time for us to reach out? Our team is committed to investigating this thoroughly and working with you directly to find the best resolution. If you prefer, you can also contact us at support@buygoods.com or by phone at 302-200-3480—we’re ready to assist.

Your feedback is very important to us, and we truly appreciate the opportunity to make things right. – Team BuyGoods

Thank you for reaching out. I’m truly sorry to hear about your recent experience, and I completely understand how frustrating this must be.

After thoroughly checking our system using the information provided, we were unable to locate an order under your details. To better assist you, we kindly ask that you share your full name and email address used at the time of purchase. Please also note that while charges may appear as one full amount, refunds are often processed in separate parts—typically divided between product cost, shipping fees, and taxes. Rest assured, the total refunded will still match the full amount owed.

Your feedback is important to us, and we remain committed to improving our service based on valuable customer input. At BuyGoods, your satisfaction is our top priority. If you have any questions or need further assistance, feel free to contact us at support@buygoods.com or call us at 302-200-3480.

We're here to help. Team BuyGoods!