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BuyGoods is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Contact BuyGoods Customer Service

How to Reach a Person at BuyGoods

Verified Contact Information

Customer Service Number:

  • 1-302-404-2568
Call Now
Send Message

Customer Service:

  • 1-302-455-7162
  • +44 170 432 0405
    For EU Support

Customer Service:

support@buygoods.com

Media:

affiliates@buygoods.com
Affiliates

BuyGoods Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular BuyGoods Phone Number
1 (302) 404-2568
Average Hold Time
00:01:12
Average Calls duration
2 minutes
Most Popular BuyGoods Email Address
support@buygoods.com
BuyGoods Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
View full overview

How to Contact BuyGoods?

Reach out to a representative of a global marketplace and affiliate network in real time via the following BuyGoods phone number: (302) 455-7162. This customer support line is valid in the United States. Regarding customer support in Europe, it is available at +44 17 0432 0405. Be sure to have your key points and questions prepared when making a call. Ideally, write down all the necessary information ahead of time. This approach will expedite the resolution process.

Use the following BuyGoods email address, support@buygoods.com, for assistance with orders, billing corrections, refunds, product access issues, or general customer support. Regarding the affiliate program, contact the company at affiliates@buygoods.com. In your email, please include your full name, a brief description of your inquiry, and a clear subject line so that the BuyGoods customer service manager can process your application efficiently.

The BuyGoods address, where the company headquarters is based, is 1000 North West St. Suite 1200 Wilmington, Delaware 19801, United States. This facility serves as the central hub where specialists from various departments perform key functions. If you are planning an in-person visit to discuss collaboration, career opportunities in the company, or other significant matters, be sure to connect with the central office to make an appointment.

You can manage most requests online via the BuyGoods website. On the home page, navigate to the bottom menu and follow the “Contact us” hyperlink. You’ll be directed to a separate page with clickable telephone numbers. If you wish to communicate with the support manager via email, click on the “Email us now” green button. This action will lead you to a contact form. Fill out its necessary fields. This format is suitable for detailing your inquiry and making it more personalized.

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Contact Information

BuyGoods Website:

BuyGoods Help Center:

Corporate Office Address:

BuyGoods Inc.
1000 North West st. Suite 1200
Wilmington, Delaware 19801
United States

Other Info (opening hours):

A global e-commerce marketplace and business management platform for product owners, marketers, and online shoppers.

More contact details

How Customers Rate BuyGoods Support?

4.1 / 5
Good

Based on 4K calls to BuyGoods customer support through PissedConsumer.com and 46 survey responses.

Total Calls
4K
Avg Call Duration
02:28
Issues Resolved
11%

Why Customers Call BuyGoods?

Top Reasons of Customers Calls

  • Refund 17%
  • Return/ Replace 14%
  • Request for Information 13%
  • Activation/ Cancellation 13%
  • Customer Inquiries & Issues 12%
  • Payments and Charges 12%
  • Shipping and Delivery 10%
  • Product/ Service 6%
  • Account 1%
  • Cards <1%
  • Questions About an Order <1%
  • Staff <1%
  • Website/ Application <1%

Refund

17%
  • "Need answers for a full refund"
  • "Refund"
  • "I have been scammed, I demand a refund!"

Return/ Replace

14%
  • "Order return"
  • "Incorrect purchase smount"
  • "Need to return an order"

Request for Information

13%
  • "To check on an order that I recently made"
  • "Questioning a charge on my statement"
  • "Need info how to return product and refund"

Activation/ Cancellation

13%
  • "Mistake made need to cancel"
  • "Recent order cancellation"
  • "CANCEL ORDER UNDER NAME OF WENDELL RANN"

Customer Inquiries & Issues

12%
  • "I need my order number"
  • "I made mistake"
  • "I ordered too much"

Payments and Charges

12%
  • "Charge"
  • "Orders not made or wrong ammt billed"
  • "Improper charge"

Shipping and Delivery

10%
  • "undelivered order done on 27/7/2026: TransactionID:302-200-****;Invoice ID:8099-19****: amount: US$216.65"
  • "Order never delivered"
  • "Missing orders"

Product/ Service

6%
  • "Upset"
  • "Purchase information"
  • "Talk about purchase"

Account

1%
  • "Verify order"
  • "You all took too much money out my account"
  • "To verify if you got my order from 6months"

Cards

<1%
  • "Want to make sure that my card didn't go through"
  • "Card declined. Rerun it"
  • "I would like to order gumiltide 6 bottles.However, it is not taking my card online.Please call me as soon as possible"

Questions About an Order

<1%
  • "My order"
  • "complete order"
  • "Order problem"

Staff

<1%
  • "Customer service"
  • "I need a customer service person to help me place the 2nd part of my order that I just placed for vigor Boost. I ordered 6 bottles at $294 and tried to order the promotional 6 additional bottles at $174. That is the one that failed."
  • "Talk to customer service"

Website/ Application

<1%
  • "Need to provide photo showing 90 day guarantee was provided for order of 6 bottles on website"
  • "Web site placed 2 orders instaef of 1."
  • "Your website declined my order for 6 bottles of slimjaro despite the bank unlocking my card"

Compare BuyGoods Customer Service To

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