BuyGoods
BuyGoods Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BuyGoods has 4.3 star rating based on 132 customer reviews. Consumers are mostly satisfied.
25% of users would likely recommend BuyGoods to a friend or colleague.
- Rating Distribution
Pros: Good quality, But then it just kind of fizzled out, Dosent answer phone or contact customer.
Cons: Bad service, Difficult to resolve this matter, Failure to deliver as contracted.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BuyGoods has 4.3 star rating based on 132 customer reviews. Consumers are mostly satisfied.
25% of users would likely recommend BuyGoods to a friend or colleague.
- Rating Distribution
Pros: Good quality, But then it just kind of fizzled out, Dosent answer phone or contact customer.
Cons: Bad service, Difficult to resolve this matter, Failure to deliver as contracted.Recent recommendations regarding this business are as follows: "Ich habe per mail die Rückerstattung des bezahlten Betrages erlangt. dies wurde mir nun. nach Rücksendung des Paketes zugesichert. Ich hoffe dass die Rücksendung beziehungsweise Rückerstattung klaglos funktionieren wird", "Don’t buy- cancel subscription", "Do not become a victim of this co", "DONT BUY IT BECAUSE ITS A ***", "Buy one bottle to try the product before buying serval.".
Most users ask BuyGoods for the refund as a solution to their issues.
Consumers are not pleased with Turnaround Time and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top BuyGoods Reviews
"Excellent Customer Service, poor product."
I have no complaints about their customer service, I just wish they offered a money back guarantee if the product was unsatisfactory.
"Unsicheres Produkt"
Ich kann dazu noch nicht sagen die KI Antworten sind freundlich und positiv und versprechen auch eine Rückerstattung sobald die Abwicklung abgeschlossen ist...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vöcklabruck, Upper Austria
Resolved: Unsicheres Produkt
Company fixed the issue and I have been provided with partial refund. 16.- Euro will remain on meThat was: standard custom fee 6.-Euroand post fee 10.-Euro. Immer im Vorfeld erkundigen ob noch weitere(Liefer)gebühren anfallen und googeln ob die Firma seriös ist.
Das Kundenservice beziehungsweise die Antwort der Firma kam rasch, jedoch wird alles über Ki abgewickelt, die bollständige Rückerstattung nach Rücksendung der Order wurde versprochen – ich hoffe dass es auch klappen wird
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncomplete delivery
Order no. 89FZ3615
Ordered 3 bottles Reticlear
Only 1 bottle delivered
Where are other 2 bottles??
Paid $231.54
Preferred solution: Deliver product or service ordered
User's recommendation: Question authentication of supplier
Thank you for contacting us. I understand how frustrating it must be to receive only one bottle when you ordered three.
I’ve checked your order, and I can confirm that the 2 missing bottles of Reticlear have already been requested to be shipped to the address we have on file. You’ll receive the tracking details as soon as they become available. We truly appreciate your patience, and we’ll make sure you receive the remaining bottles without further delay. If you have any questions in the meantime or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.
We’re always here to help. —Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hurst, Texas
Resolved: Must consult with my doctor first please cancel my order until I go to my appointment
Company fixed the issue and I have been provided with full refund. Check with your doctor before purchase ‼.
I would like a refund for my order and
next time I need to have assurance from my doctor.
The product sounds good but with all the other medication I take, I'm unsure of starting this one.
I am a diabetic and on Monjourno.
Preferred solution: Full refund
Thank you for reaching out and sharing your situation. We completely understand your concern, especially given that you’re taking other medications.
It’s always wise to consult your doctor before starting any new supplement. I’ve processed the refund for your order, and you should see the full amount credited back to your account within 3–5 business days, depending on your bank’s processing times. If the package arrives, we’d greatly appreciate it if you could either refuse the delivery or return it using the address on the packing slip. Your feedback is very valuable to us, and we remain committed to improving our service based on the insights our customers provide.
Should you need further assistance or have any questions, please don’t hesitate to contact us at support@buygoods.com or call us at 302-200-3480.
We’re always here to help. — Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: They refuse to refund your money
Company fixed the issue and I have been provided with full refund. Don't give and I reported them to the Better Business Bureau.
Do not order from they promise a refund and you never receive it
User's recommendation: Do not become a victim of this co
Thank you for bringing this to our attention, and I’m truly sorry to hear about the frustration you’ve gone through. I completely understand how upsetting this situation must feel, especially after you made several attempts to cancel your order before it shipped.
Please know that we take concerns like yours very seriously, and we would never want you to feel overlooked or mistreated. I’ve processed the refunds on your orders. You should see the amount credited back to your account within 3–5 business days, depending on your bank’s processing times. Should the package still arrive, please feel free to refuse the delivery or return it to your local post office so it can be sent back to us.
Customer satisfaction is a top priority for us at BuyGoods. Should you need further assistance or have any more questions, feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: To get a refund
The product did not work for me I am contacting the company because I'm requesting a refund the product did not hold up to their standards for me I don't know about anybody else just for me and I would like an address where I can send back the unused portion of product that I did not use but a request for refund is my main objective right now so I appreciate it if someone would get back with me you have my email and my phone number is available with my complaint
User's recommendation: 0 I would not dare put a recommendation on something that didn't help me as it was stated that it would
Thank you for reaching out to us and for sharing your experience. I understand how disappointing it can be when a product doesn’t meet your expectations, and I want to assure you that your concern is important to us.
I’ve sent the return instructions, including the return address, to your email so you’ll have everything you need to proceed with sending back the unused portion. Once we receive your return, we’ll process your refund. If you have any questions in the meantime or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.
We’re always here to help. —Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milwaukee, Wisconsin
I am having a really hard time returning these products.
You should be able to say what company you credited my refund to. Also, I had a really hard time trying to find out what card you charged and returned the refund to.
It seems like very unprofessional procedures.
I spent more than an hour trying to get the necessary information. I am very disappointed in your procedures.
- Mone
Preferred solution: Full refund
Thank you for reaching out and for sharing your concerns. I truly understand how frustrating it must have been to spend so much time trying to confirm where your refund was processed, and I’m really sorry for the inconvenience this caused you.
After reviewing your account, I can confirm that the full amount of $443.11 was successfully refunded on June 18, 2025. An email has also been sent to you with the details, including the last four digits of the Mastercard the refund was returned to, so you can verify this on your end. For our customers’ protection, we are only able to view the last four digits of any card used on the order. This security measure is in place to keep your personal and financial information safe.
Please note that refunds typically take 3 to 5 business days to reflect on your account, depending on your bank’s processing time. If you’re unable to locate the refund after this timeframe, you may also reach out to your bank so they can help trace the credit back to your account. If you have any questions or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.
We’re always here to help. —Team BuyGoods!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion
This supplement does not work, and the price is not the same as the advertisement. Your company should be ashamed of yourselves for advertising this supplement.
You said it has pink salt in it, and it does not, and that we should lose weight and see the difference in three days. I have not seen any difference in anything, and I am going to report you to the Better Business Bureau.
- Service is a lie
Preferred solution: Price reduction
User's recommendation: DONT BUY IT BECAUSE ITS A ***
Thank you for sharing your concerns. I completely understand your frustration and disappointment, especially when a product does not meet your expectations.
Your feedback is important, and we take it seriously. I’ve processed the refund for your order, and you should see the full amount credited back to your account within 3–5 business days, depending on your bank’s processing times. Your feedback is very valuable to us, and we remain committed to improving our service based on the insights our customers provide. Should you need further assistance or have any questions, please don’t hesitate to contact us at support@buygoods.com or call us at 302-200-3480.
We’re always here to help. — Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vöcklabruck, Upper Austria
Return supplements and want refunded
Der Kundenservice von Bike hat relativ rasch geantwortet und eine Rückerstattung angeboten die auch prompt auf das Konto kam. Aufgrund der Kosten von 16 € (Paket kam per Nachname und zusätzliche Zollgebühren) würde ich bei dieser Firma nicht mehr bestellen
There is no accompanying text to the supplement sugar naturedrops, no company name anything
The parcel was partially opened
I want to send back the parcel and want my money back: 294.-Euro
My order number: 9KJZ320O
Date of order: 16.Nov 2025
User's recommendation: Ich habe per mail die Rückerstattung des bezahlten Betrages erlangt.. dies wurde mir nun. nach Rücksendung des Paketes zugesichert. Ich hoffe dass die Rücksendung beziehungsweise Rückerstattung klaglos funktionieren wird
Thank you for reaching out, and I’m truly sorry for the issues you experienced with your delivery. Receiving a parcel that arrived partially opened, without proper documentation, and with unexpected customs fees is understandably very upsetting.
I completely understand your concerns and your desire to have this resolved as quickly as possible. We’ve processed the full refund for your order today, December 5, 2025. You can expect the amount to be credited back to your account within 3–5 business days, depending on your bank’s processing time. Your feedback is incredibly important to us, and we remain committed to improving our service based on the experiences our customers share.
We kindly ask that you return the package to the address provided so we can complete the process on our end. If you have any questions or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.
We’re always here to help. —Team BuyGoods!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pearland, Texas
Resolved: Order
They refunded the 3 cjarges. Contact theor customer service.
There is no cure. Once it's dormant in your system, it is there.
And Dr. Gupta is on here.
- Fake advertising
Preferred solution: Just stop false advertising with dr gupta on there
User's recommendation: Get the truth before you get ripped off on false hope
Thank you for sharing your feedback with us. I completely understand how disappointing it must have been to see claims that didn’t align with your research, especially when it involves something as serious as a health condition.
We truly appreciate you bringing this to our attention. I’ve reviewed your account and can confirm that all charges associated with your order have been fully refunded. You should see the credit reflected in your account within 3–5 business days, depending on your bank’s processing time. We take concerns like this very seriously and will make sure your feedback is forwarded to the appropriate team for review.
Your input helps us maintain transparency and ensure customers receive accurate and reliable information. If you have any questions or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.
We’re always here to help. —Team BuyGoods!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Excellent Customer Service, poor product.
Company fixed the issue and I have been provided with full refund. Full refund on product not received, no refund on used product that did not work as advertised.
Contacted BuyGoods and they quickly handled my refund for the bottles I didn’t receive. They apologized that the product didn’t work for me, maybe if I continued taking it longer it would work but they couldn’t guarantee that.
Thank you for sharing your feedback with us. I completely understand your wish for a money-back guarantee when a product doesn’t meet expectations.
After reviewing your order, I’m glad to let you know that we’ve already processed a refund for the bottles that were not received. Since one bottle was opened and consumed, it falls outside the agreement and is therefore non-refundable. We truly appreciate your understanding, and your feedback is valuable in helping us improve how we support our customers. If there’s ever anything else you need, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.
We’re always here to help. —Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hickory, North Carolina
Charged more than double on 3 different. A scam. Do not buy. A rip off
Ordered 3 bottles. $207.00
Was charged.
221.00 and $250.00. Never agreed to that charge. 2 charges do not want any product after I was scammed.want to cancel. They over charge for this scam product.
Do not need a scam like this. They overcharge you and I did not approve. Never order from them.
I am sorry copies like Buy Good scam you never order . They screw you
User's recommendation: never buy
We’re truly sorry to hear about your experience and completely understand how upsetting unexpected charges can be. Please know that BuyGoods is a legitimate order processing platform, and we take your concerns very seriously.
We’d like to make this right by reviewing the charges and assisting with your cancellation and refund request. To help us resolve this quickly, please provide your full name, a contact number, and a convenient time for us to reach you. You can also contact us directly at support@buygoods.com or by phone at 302-200-3480—we’re ready to assist.
Your feedback is greatly appreciated, and we truly value the opportunity to make things right. – Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Return product .Refund request
All of a sudden after asking for refund,cAnd reported to them they upgraded my order twice without me knowing.Of a sudden they could not hear me and asked to call back. After waiting on hold for 6min.
I completely understand how frustrating this situation must have been for you, and I truly appreciate your patience. I’ve processed the refunds for your orders, and you should see the amount credited back to your account within 3–5 business days, depending on your bank’s processing times.
At BuyGoods, your satisfaction is our top priority.
If you need further assistance or have any questions, please don’t hesitate to reach out to us at support@buygoods.com or call 302-200-3480. We’re always here to help.-Team BuyGoods
Joliet, Illinois
They took 2 payments out m
They took $391.48 and also took $296.94. I would like to speak to a customer service representative because I want my money back.
Thank you for bringing this to our attention. I completely understand how concerning it must feel to see multiple charges on your account, and I want to make sure this is resolved for you as quickly as possible.
I’ve processed the refunds for your orders, and you should see the amount credited back to your account within 3–5 business days, depending on your bank’s processing times. If the order has already shipped, we would greatly appreciate it if you could either refuse delivery or take the package to your local post office to return it to us. Customer satisfaction is a top priority for us at BuyGoods. Should you need further assistance or have any additional questions, please don’t hesitate to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. — Team BuyGoods
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Non-Responsive Customer Service
Company fixed the issue and I have been provided with full refund. Without having to return the empty used bottles which is what I wanted. Let them know you contacted the Attorney General's office.
I’m truly sorry to hear that you feel your concerns haven’t been listened to. That’s certainly not the experience we want for our customers, and I completely understand how frustrating this must feel.
As part of our policy, if a customer is not satisfied, the bottles must be returned within our 60-day money-back guarantee period in order to qualify for a refund. After reviewing your order, I see that the guarantee for your purchase expired on August 30, 2025, which unfortunately means we’re unable to process a refund at this time. We truly value your feedback and will be sharing it with our team as we continue working to improve our service and customer experience. If there’s ever anything else we can help you with, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.
We’re here to help. —Team BuyGoods!
New York, New York
Missing item order,
I had two separate orders of cargo pants, one order arrived at my door step, but I never received the second one. The one that I received had two pair of pants. I am still waiting for the order.
User's recommendation: Give specific delivery instructions
Thank you for reaching out to us. I understand how frustrating it must be to be waiting for an order that hasn’t arrived.
To clarify, BuyGoods provides online retail services for health and wellness products, software, and eBooks. However, cargo pants are not part of the products we carry or ship. We recommend checking your order confirmation email or the charge details on your bank statement for the exact merchant name and contact information. This will help you reach the correct seller for assistance with your cargo pants order.
If you have any questions or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.
We’re always here to help. —Team BuyGoods!
Salmon Arm, British Columbia
Return of goods.
Potent Stream was not working for me and it was leaving a bad taste in my month. So as your information says the product is returnable so that is what I am trying to do at this point in time.
User's recommendation: Buy one bottle to try the product before buying serval.
Thank you for sharing your experience with us. We’re sorry to hear that Potent Stream didn’t work as expected and that the taste wasn’t to your liking.
The product comes with a 60-day Money-Back Guarantee, and we’d be glad to assist with your return. Please provide your full name, contact number, and a convenient time for us to reach you—or feel free to contact us directly at support@buygoods.com or 302-200-3480.
We appreciate your feedback and the chance to make things right. – Team BuyGoods
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Thank you for reaching out, and I’m truly sorry for the issues you experienced with your delivery. Receiving a parcel that arrived partially opened, without proper documentation, and with unexpected customs fees is understandably very upsetting.
I completely understand your concerns and your desire to have this resolved as quickly as possible. We’ve processed the full refund for your order today, December 5, 2025. You can expect the amount to be credited back to your account within 3–5 business days, depending on your bank’s processing time. Your feedback is incredibly important to us, and we remain committed to improving our service based on the experiences our customers share.
We kindly ask that you return the package to the address provided so we can complete the process on our end. If you have any questions or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.
We’re always here to help. —Team BuyGoods!