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BuyGoods is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

BuyGoods

BuyGoods

buygoods.com
Claimed company
What is your customer experience with BuyGoods?

BuyGoods Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BuyGoods has 4.2 star rating based on 129 customer reviews. Consumers are mostly satisfied.

  • 25% of users would likely recommend BuyGoods to a friend or colleague.

  • Rating Distribution
  • Pros: Good quality, But then it just kind of fizzled out, Dosent answer phone or contact customer.
    Cons: Bad service, Difficult to resolve this matter, Failure to deliver as contracted.

View full overview ›

Media from reviews

BuyGoods - Incomplete delivery
BuyGoods - Your guys send me two times wrong merchandise i want my money backBuyGoods - Goods not receivedBuyGoods - They are makers of purdentoumulgh nature's formula. Nature's formula is a...BuyGoods - They are makers of purdentoumulgh nature's formula. Nature's formula... - Image 2BuyGoods - I didnt buy from you.BuyGoods - Need return label
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Top BuyGoods Reviews

Positive Review

"Excellent Customer Service, poor product."

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I have no complaints about their customer service, I just wish they offered a money back guarantee if the product was unsatisfactory.

Critical Review

"Question"

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This supplement does not work, and the price is not the same as the advertisement. Your company should be ashamed of yourselves for advertising this...

Show reviews that mention
order refund money number card bottles email service return credit card
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Company responded
Patricia N Sbr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question

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This supplement does not work, and the price is not the same as the advertisement. Your company should be ashamed of yourselves for advertising this supplement.

You said it has pink salt in it, and it does not, and that we should lose weight and see the difference in three days. I have not seen any difference in anything, and I am going to report you to the Better Business Bureau.

View full review
Loss:
$176
Cons:
  • Service is a lie

Preferred solution: Price reduction

User's recommendation: DONT BUY IT BECAUSE ITS A ***

1 comment
Girlie D Tsc
Response

Thank you for sharing your concerns. I completely understand your frustration and disappointment, especially when a product does not meet your expectations.

Your feedback is important, and we take it seriously. I’ve processed the refund for your order, and you should see the full amount credited back to your account within 3–5 business days, depending on your bank’s processing times. Your feedback is very valuable to us, and we remain committed to improving our service based on the insights our customers provide. Should you need further assistance or have any questions, please don’t hesitate to contact us at support@buygoods.com or call us at 302-200-3480.

We’re always here to help. — Team BuyGoods

Company responded
Peter R Mys

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Incomplete delivery

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BuyGoods - Incomplete delivery

Order no. 89FZ3615

Ordered 3 bottles Reticlear

Only 1 bottle delivered

Where are other 2 bottles??

Paid $231.54

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Question authentication of supplier

1 comment
Girlie D Tsc
Response

Thank you for contacting us. I understand how frustrating it must be to receive only one bottle when you ordered three.

I’ve checked your order, and I can confirm that the 2 missing bottles of Reticlear have already been requested to be shipped to the address we have on file. You’ll receive the tracking details as soon as they become available. We truly appreciate your patience, and we’ll make sure you receive the remaining bottles without further delay. If you have any questions in the meantime or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re always here to help. —Team BuyGoods

Company responded
Barbara B Pky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hurst, Texas

Resolved: Must consult with my doctor first please cancel my order until I go to my appointment

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Updated by user Nov 10, 2025

Company fixed the issue and I have been provided with full refund. Check with your doctor before purchase ‼.

Original review Nov 04, 2025
I'm on many medications and I need to see my doctor before starting another program.
I would like a refund for my order and
next time I need to have assurance from my doctor.
The product sounds good but with all the other medication I take, I'm unsure of starting this one.
I am a diabetic and on Monjourno.
View full review

Preferred solution: Full refund

1 comment
Girlie D Tsc
Response

Thank you for reaching out and sharing your situation. We completely understand your concern, especially given that you’re taking other medications.

It’s always wise to consult your doctor before starting any new supplement. I’ve processed the refund for your order, and you should see the full amount credited back to your account within 3–5 business days, depending on your bank’s processing times. If the package arrives, we’d greatly appreciate it if you could either refuse the delivery or return it using the address on the packing slip. Your feedback is very valuable to us, and we remain committed to improving our service based on the insights our customers provide.

Should you need further assistance or have any questions, please don’t hesitate to contact us at support@buygoods.com or call us at 302-200-3480.

We’re always here to help. — Team BuyGoods

Company responded
Mary E Rfa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: To get a refund

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The product did not work for me I am contacting the company because I'm requesting a refund the product did not hold up to their standards for me I don't know about anybody else just for me and I would like an address where I can send back the unused portion of product that I did not use but a request for refund is my main objective right now so I appreciate it if someone would get back with me you have my email and my phone number is available with my complaint

View full review

User's recommendation: 0 I would not dare put a recommendation on something that didn't help me as it was stated that it would

1 comment
Girlie D Tsc
Response

Thank you for reaching out to us and for sharing your experience. I understand how disappointing it can be when a product doesn’t meet your expectations, and I want to assure you that your concern is important to us.

I’ve sent the return instructions, including the return address, to your email so you’ll have everything you need to proceed with sending back the unused portion. Once we receive your return, we’ll process your refund. If you have any questions in the meantime or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re always here to help. —Team BuyGoods

Company responded
Jonael Tlr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pearland, Texas

Resolved: Order

Updated by user Nov 06, 2025

They refunded the 3 cjarges. Contact theor customer service.

Original review Oct 22, 2025
When my wife saw the video, it showed testimony from several upscale people claiming they were healed of herpes. But after more research, I see where the company only guarantees their product creates fewer breakouts, but it doesn't cure the herpes.

There is no cure. Once it's dormant in your system, it is there.

And Dr. Gupta is on here.
View full review
Loss:
$11
Cons:
  • Fake advertising

Preferred solution: Just stop false advertising with dr gupta on there

User's recommendation: Get the truth before you get ripped off on false hope

1 comment
Girlie D Tsc
Response

Thank you for sharing your feedback with us. I completely understand how disappointing it must have been to see claims that didn’t align with your research, especially when it involves something as serious as a health condition.

We truly appreciate you bringing this to our attention. I’ve reviewed your account and can confirm that all charges associated with your order have been fully refunded. You should see the credit reflected in your account within 3–5 business days, depending on your bank’s processing time. We take concerns like this very seriously and will make sure your feedback is forwarded to the appropriate team for review.

Your input helps us maintain transparency and ensure customers receive accurate and reliable information. If you have any questions or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re always here to help. —Team BuyGoods!

Company responded
Janella A Fqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Excellent Customer Service, poor product.

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Updated by user Sep 24, 2025

Company fixed the issue and I have been provided with full refund. Full refund on product not received, no refund on used product that did not work as advertised.

Contacted BuyGoods and they quickly handled my refund for the bottles I didn’t receive. They apologized that the product didn’t work for me, maybe if I continued taking it longer it would work but they couldn’t guarantee that.

Original review Sep 19, 2025
I have no complaints about their customer service, I just wish they offered a money back guarantee if the product was unsatisfactory.
View full review
1 comment
Girlie D Tsc
Response

Thank you for sharing your feedback with us. I completely understand your wish for a money-back guarantee when a product doesn’t meet expectations.

After reviewing your order, I’m glad to let you know that we’ve already processed a refund for the bottles that were not received. Since one bottle was opened and consumed, it falls outside the agreement and is therefore non-refundable. We truly appreciate your understanding, and your feedback is valuable in helping us improve how we support our customers. If there’s ever anything else you need, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re always here to help. —Team BuyGoods

Company responded
Wayne C Zuo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hickory, North Carolina

Charged more than double on 3 different. A scam. Do not buy. A rip off

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Ordered 3 bottles. $207.00

Was charged.

221.00 and $250.00. Never agreed to that charge. 2 charges do not want any product after I was scammed.want to cancel. They over charge for this scam product.

Do not need a scam like this. They overcharge you and I did not approve. Never order from them.

I am sorry copies like Buy Good scam you never order . They screw you

View full review

User's recommendation: never buy

1 comment
Girlie D Tsc
Response

We’re truly sorry to hear about your experience and completely understand how upsetting unexpected charges can be. Please know that BuyGoods is a legitimate order processing platform, and we take your concerns very seriously.

We’d like to make this right by reviewing the charges and assisting with your cancellation and refund request. To help us resolve this quickly, please provide your full name, a contact number, and a convenient time for us to reach you. You can also contact us directly at support@buygoods.com or by phone at 302-200-3480—we’re ready to assist.

Your feedback is greatly appreciated, and we truly value the opportunity to make things right. – Team BuyGoods

Company responded
Chasitie Urp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Non-Responsive Customer Service

Updated by user Sep 27, 2025

Company fixed the issue and I have been provided with full refund. Without having to return the empty used bottles which is what I wanted. Let them know you contacted the Attorney General's office.

Original review Sep 11, 2025
This company is not interested in helping the customer at all. They don't even listen to you. They are only concerned with protecting themselves and their clients even when they are in the wrong.
View full review
2 comments
Girlie D Tsc
Response

I’m truly sorry to hear that you feel your concerns haven’t been listened to. That’s certainly not the experience we want for our customers, and I completely understand how frustrating this must feel.

As part of our policy, if a customer is not satisfied, the bottles must be returned within our 60-day money-back guarantee period in order to qualify for a refund. After reviewing your order, I see that the guarantee for your purchase expired on August 30, 2025, which unfortunately means we’re unable to process a refund at this time. We truly value your feedback and will be sharing it with our team as we continue working to improve our service and customer experience. If there’s ever anything else we can help you with, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re here to help. —Team BuyGoods!

Chasitie Urp

This company is not interested in helping the customer at all. They don't even listen to you. They are only concerned with protecting themselves and their clients even when they are in the wrong.

View more comments (1)
Company responded
Sanika Zfq
map-marker New York, New York

Missing item order,

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I had two separate orders of cargo pants, one order arrived at my door step, but I never received the second one. The one that I received had two pair of pants. I am still waiting for the order.

View full review

User's recommendation: Give specific delivery instructions

1 comment
Girlie D Tsc
Response

Thank you for reaching out to us. I understand how frustrating it must be to be waiting for an order that hasn’t arrived.

To clarify, BuyGoods provides online retail services for health and wellness products, software, and eBooks. However, cargo pants are not part of the products we carry or ship. We recommend checking your order confirmation email or the charge details on your bank statement for the exact merchant name and contact information. This will help you reach the correct seller for assistance with your cargo pants order.

If you have any questions or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re always here to help. —Team BuyGoods!

Company responded
Anonymous
map-marker Salmon Arm, British Columbia

Return of goods.

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Potent Stream was not working for me and it was leaving a bad taste in my month. So as your information says the product is returnable so that is what I am trying to do at this point in time.

View full review

User's recommendation: Buy one bottle to try the product before buying serval.

1 comment
Girlie D Tsc
Response

Thank you for sharing your experience with us. We’re sorry to hear that Potent Stream didn’t work as expected and that the taste wasn’t to your liking.

The product comes with a 60-day Money-Back Guarantee, and we’d be glad to assist with your return. Please provide your full name, contact number, and a convenient time for us to reach you—or feel free to contact us directly at support@buygoods.com or 302-200-3480.

We appreciate your feedback and the chance to make things right. – Team BuyGoods

Company responded
Heather B Wnv

I star is too much.

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I bought a 6 bottle supply of Arialife online from Buygoods. I got charged 2 more times on September 21.

One for 279.11 and another for 416.73. It appears to be a scam.

This address this issue and refund these charges to my credit card 5178. If they are not immediately removed, I will be launching a dispute with my Mastercard agent.

View full review
Loss:
$400

Preferred solution: Full refund

User's recommendation: Watch out. They will sign you up for recurring orders to the tune of 400.00

1 comment
Girlie D Tsc
Response

I’m truly sorry for the concern this situation has caused. I tried reaching out to you, but the call was disconnected.

After checking, we were only able to locate one order under your name, which is currently on its way. I’ve already processed the refund for this order. Depending on your bank, it may take 3 to 5 business days for the funds to show back in your account. Since the package is in transit, we’d really appreciate it if you could refuse the delivery once it arrives, so it can be returned to our warehouse.

Thank you for your patience and understanding. If you have any questions in the meantime or need further assistance, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re always here to help. —Team BuyGoods!

Company responded
Carmen C Isb

Cancel my order

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Not resolved my problem, not answering my request via e-mail or phone. I want to refund my money and cancel the order, please.

View full review
Loss:
$256
Cons:
  • Scsm

Preferred solution: Full refund

1 comment
Girlie D Tsc
Response

Thank you for reaching out and sharing your feedback. We completely understand your frustration and are truly sorry for the experience you’ve had.

Please know that your concern has been fully resolved — your orders have already been refunded. Depending on your bank, it may take 3 to 5 business days for the funds to show back in your account. If there’s ever anything else we can help you with, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re here to help. —Team BuyGoods!

Company responded
Carmen C Isb

Not answering my request

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Not answer calls or e-mail go direct to message.They made offer and I cancel and they include both order I think is scam .the product start is was a gelatin and is pills not what I expected please resolved my request and refund my money back .

View full review

User's recommendation: Nope is not want expected .

1 comment
Girlie D Tsc
Response

Thank you for reaching out and sharing your feedback. We completely understand your frustration and are truly sorry for the experience you’ve had.

Please know that your concern has been fully resolved — your orders have already been refunded. Depending on your bank, it may take 3 to 5 business days for the funds to show back in your account. If there’s ever anything else we can help you with, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re here to help. —Team BuyGoods!

E-commerce Talks

Art for Your Home Not Museums

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Company responded
tom Tda

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Constant Spam 20 plus a day

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Never gave my consent to receive these marketing emails. And when you unsubscribe, you get even more.

They push and push their non-approved F.D.A. products that are not miracle cures. Really sad that some fall for their crap.

Talk to your Dr. first before wasting your $$$$.

View full review
Loss:
$1
Cons:
  • Spammer

User's recommendation: Stay Away

1 comment
Girlie D Tsc
Response

Thank you for bringing this to our attention. I completely understand how frustrating it is to receive unwanted emails, especially when unsubscribing doesn’t seem to work.

BuyGoods has a strict NO SPAM policy, and any partner found sending unsolicited emails is permanently banned from our platform. To help us investigate, please forward the full BuyGoods link from the message you received to support@buygoods.com so our abuse team can take immediate action. In the meantime, you may also try using the “unsubscribe” link at the bottom of the email, and allow a couple of days for your address to be fully removed. We dislike spam just as much as you do and sincerely appreciate your cooperation in helping us stop it.

If there’s ever anything else we can help you with, please don’t hesitate to reach out at support@buygoods.com or call us at 302-200-3480.

We’re here to help. —Team BuyGoods!

Company responded
Anonymous
map-marker South Salem, New York

12 items and they only sent me a receipt for three items

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I spent over $400 and they're saying that I only paid for one batch. The second receipt they send me is for an ebook that I did not even order. When you try to get in touch with them they say they're going to send you a link and they never send the link even though I provide my email

View full review

User's recommendation: Don't deal with them

1 comment
Girlie D Tsc
Response

Thank you for bringing this to our attention. We completely understand how frustrating it must be to be charged for something you didn’t order and not receive the support you were promised.

We truly appreciate your patience and would like to make this right for you. To help us assist you more efficiently, please provide your full name, contact number, and a convenient time for us to reach out. Our team is committed to thoroughly reviewing your concern and working with you directly to find the best resolution.

If you prefer, you can also reach us at support@buygoods.com or by phone at 302-200-3480—we’re ready to help. Team BuyGoods

Company responded
Anonymous
map-marker Detroit, Michigan

Missing 3 bottles from my order. One month later only words, no action!

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I ordered 12 bottles of NeuroSharp. In the package I received there were only 9, even though the ticket inside was for 12.

I have called and got nowhere, I have written multiple e-mails to the NeuroSharp address that I was told they would fix the problem, but Laura, the clerk responding has promised many times that within 24-48 hours the missing bottles would be on their way to me.

Lies after lies. They are simply DISHONEST and LIERS and they have kept MY MONEY.

View full review

User's recommendation: DO NOY BUY ANYTHING FROM THEM IF YOU DO NOT WANT YOUR MONEY TO BE STOLEN, and many hours wasted trying to have them fix their problem.

1 comment
Girlie D Tsc
Response

Thank you for reaching out and sharing your experience with us. I completely understand how upsetting and frustrating it must feel to have ordered 12 bottles of Neuro Sharp but only received 9, especially after following up multiple times and not getting the resolution you were promised.

You placed your trust in us, and it’s disappointing to hear that you’ve felt let down. To help us assist you more effectively, could you please provide your full name, contact number, and a convenient time for us to reach out? Our team is committed to investigating this thoroughly and working with you directly to find the best resolution. If you prefer, you can also contact us at support@buygoods.com or by phone at 302-200-3480—we’re ready to assist.

Your feedback is very important to us, and we truly appreciate the opportunity to make things right. – Team BuyGoods

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