BuyGoods
BuyGoods Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BuyGoods has 4.3 star rating based on 104 customer reviews. Consumers are mostly satisfied.
24% of users would likely recommend BuyGoods to a friend or colleague.
- Rating Distribution
Pros: Good quality, Dosent answer phone or contact customer, Good customer service.
Cons: Bad service, Difficult to resolve this matter, Failure to deliver as contracted.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BuyGoods has 4.3 star rating based on 104 customer reviews. Consumers are mostly satisfied.
24% of users would likely recommend BuyGoods to a friend or colleague.
- Rating Distribution
Pros: Good quality, Dosent answer phone or contact customer, Good customer service.
Cons: Bad service, Difficult to resolve this matter, Failure to deliver as contracted.Recent recommendations regarding this business are as follows: "Know what effect your prescriptions on these pills that they give you that’s so much trouble I had with it", "Don’t buy from this company. It’s all crap. They also sell aqua sculpt and I tried it and it didn’t do anything", "Don’t order! It’s a scam", "If you are willing to purchase extras, you probably would be very satisfied with the product. I however, was not able to purchase more.", "So far the stop part of the shipment is in process, so be patient and it will be dealt with…".
Most users ask BuyGoods for the refund as a solution to their issues.
Consumers are not pleased with Turnaround Time and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top BuyGoods Reviews
"Refund"
Products didn't work for me. Service and refund good. Agent was very caring attentive. Took care of my needs and concerns.
"Failure to receive seven ninths of my order."
Order numbers 1D 123451 and ID 123455 from 13 December 2024 for 9 bottles of Mentalist Pro. I have received only 2 bottles out of the total order on 24...
Charlotte, North Carolina
Hard to find help
Not easy to find someone to help. Put a customer service number on your emails with your order. Simple thing to do.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Goods not received
Roger Bell
515 Barrett Ave Apt 101
Morgan Hill CA 95037
408-723-****
Notification and photo of delivery were shown, but FedEx did not knock or ring the doorbell. Items were 'stolen'... My bedroom is three feet away behind the wall from the picture. I would have heard the doorbell or the knock. My wife's caregiver would have also heard the knock or the doorbell. The items were for my wife who has dementia. I wanted to see if your product would give her some clarity. Now I have lost almost $600 and confidence in FedEx, as well as in your company, for not having a signature required upon delivery of what I consider a medical need. It's insane.
The items were stolen, and I certainly don't hold you responsible. That's just the nature of the world we live in. However, the process of insuring they aren't needs to be addressed. The photo, as you can see, does not show my name or anything. So, to be sure, I am not using online ordering anymore. As for the theft, I will let the police and the videos the Lodge is supposed to have handle that. Incidentally, FedEx delivery apparently does not knock or ring doorbells. At least, not for the last two deliveries I received.
- Fedex
Preferred solution: Full refund
User's recommendation: Don't use fedex
I hope you are having a great day. Thank you for your feedback.
I’m sorry to hear that you didn't receive your order. This is certainly not how we wanted your experience to be. It is our priority to ensure that your purchase gets delivered. As what we discussed over the phone, we already went ahead and submitted a reshipment request of your order.
You will receive the tracking details to your email once the order has shipped out. Your feedback is valuable to us, and we are committed to improving our service based on the insights our customers provide. Should you need further assistance or have any more questions, feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Disappointed in the fact that the video did not mention you had to purchase meal plan and exercise videos
I went online to request a refund on my PayPal account and was met by a website that was not very user-friendly. I managed to negotiate my way through and hope I made my point to them. I will await further communication on my request for a refund.
- Sounds good
- Video is not reality
Preferred solution: Full refund
User's recommendation: If you are willing to purchase extras, you probably would be very satisfied with the product. I however, was not able to purchase more.
Thank you for reaching out to us. I understand your confusion regarding the order, and I’m here to help clarify.
I’ve reviewed your account, and I can confirm that a refund has already been processed for your order. The full amount was refunded on April 14, 2025. You should see the credit reflected in your account within 3-5 business days, depending on your bank’s processing times. Your feedback is valuable to us, and we are committed to improving our service based on the insights provided by our customers.
If you need further assistance or have any additional questions, please feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Failure to receive seven ninths of my order.
Company fixed the issue and I have been provided with apology. Sent an email to buygoods and they eventually responded to it.
Order numbers 1D 123451 and ID 123455 from 13 December 2024 for 9 bottles of Mentalist Pro.
I have received only 2 bottles out of the total order on 24 February 2025.
I would now prefer a refund for these 7 bottles.
- Failure to deliver as contracted
Preferred solution: Full refund
User's recommendation: Be very careful!
We appreciate you sharing this update. I’m glad to hear that the issue has been resolved and that you received an apology.
Your feedback is valuable to us, and we are committed to improving our service based on the insights our customers provide. Should you need further assistance or have any more questions, feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Monroe, Louisiana
Your guys send me two times wrong merchandise i want my money back
I order merchandise for Dr. Juan Riviera cápsulas andallwaysendmewrongproduct this time i want my money back is my secund time i have to go for this situacion i am diabetic person and i need to take the medicación from this Dr.
User's recommendation: Nooooo..!
Thank you for reaching out to us. I sincerely apologize for the inconvenience you’ve experienced with your recent order.
I understand how frustrating it must be to face this situation, especially for the second time, and I truly appreciate your patience. We processed the full refund for your order today, January 15, 2025. You should see the full amount credited back to your account within 3-5 business days, depending on your bank’s processing times. Your feedback is valuable to us, and we are committed to improving our service based on the insights our customers provide.
Customer satisfaction is a top priority for us at BuyGoods. Should you need further assistance or have any more questions, feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Louisville, Kentucky
Bad choice for purchasing
Terrible, will never from them again refund policy? Is a joke. I'm disappointed a d disgusted and tired of lies from media sellers
E Brown
Thank you for reaching out, and I’m truly sorry to hear about your experience. I understand how disappointing and frustrating this must have been for you, and I sincerely regret that you feel let down.
Please know that your concerns have been taken seriously. We've gone ahead and processed the full refund for your orders today, May 2, 2025. You should see the full amount credited back to your account within 3-5 business days, depending on your bank’s processing times. Your feedback is valuable to us, and we are committed to improving our service based on the insights our customers provide.
Customer satisfaction is a top priority for us at BuyGoods. Should you need further assistance or have any more questions, feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roseburg, Oregon
Question why is it so difficult to get phone number. It is too soon to say issue is.resolved …. I must wait until I hear from the warehouse people…….about recent order
Leave a middle choice to your question such as (too soon to determine). I will complete this survey when things are done
User's recommendation: So far the stop part of the shipment is in process, so be patient and it will be dealt with…
I hope you're having a wonderful day. Thank you for your feedback!
I’m sorry for any inconvenience caused by the wait while your products were being returned prior to processing the refund. I’ve looked into your account, and I can confirm that the full refunds were processed on April 2, 2025. You should see the credited amounts in your account within 3–5 business days, depending on your bank’s processing times. Your feedback is truly appreciated—we’re always working to improve our service based on the valuable insights our customers provide.
Should you need further assistance or have any more questions, feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOnly partial deliver of goods
I ordered 7 bottles of Mentalist Pro on 13 December 2024 at a cost of $411.00, this amount was taken from my credit card by Buy Goods immediately. I received no goods for a long time but using Pissed consumer eventually resulted in 2 and only 2 bottles being sent to me on 13 February 2025. Nothing since then.I suggest you beware of this companies, they are virtually impossible to contact from the UK.
In addition, I have a second order with you (placed on the same day 13 December) number ID123*** (*A2Z2URA) for 6 bottles of Mentalist Pro, both these orders have been paid for why am I still waiting for 7 bottles?
Preferred solution: Deliver product or service ordered
User's recommendation: Be very careful!
Thank you for reaching out to us. I’m sorry to hear that your order arrived incomplete.
I understand how frustrating this must be, and I appreciate the opportunity to resolve this for you. We have processed the full refund for your order today, March 14, 2025. You should see the amounts credited back to your account within 3-5 business days, depending on your bank’s processing times. Your feedback is valuable to us, and we are committed to improving our service based on customer insights.
At BuyGoods, customer satisfaction is our top priority. If you need further assistance or have any questions, please feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder issues
Ordered one 6 bottle order but was being charged for two 6 bottle order. Three free and pay for three not being offered.
- Fraud
Preferred solution: Honor advertising and order the offered advertising
User's recommendation: Fraudulent
We’re sorry to hear about your experience and truly appreciate you bringing it to our attention. At BuyGoods, customer satisfaction is very important to us, and we want to make sure your concerns are fully addressed.
After reviewing your account, we can confirm that your order was successfully placed on March 16, 2025. Any purchase attempts made prior to that date were declined and did not go through. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@buygoods.com or give us a call at 302-200-3480.
We’re always here to help. Team BuyGoods
Vista, California
Complaint & Unsatisfactory refund practices, false promises. I'm beginning to think this company is a scam.
On August 4, 2024 I purchased set of 6 bottles of Sightcare that has 180 days money back guarantee and additionally to that they had another promo that if I purchase another set of 9 bottles it will only be for $281.23 because I felt it was such a deal I took it and I know that the 2nd offer is the one that has a lifetime no deadline on returning the products/bottle if it doesn't work. product for me and my significant other thinking that it would really help with our eyesight.
But after few months of using it nothing happened. Now due to me having conditions and being sick or ill a lot. I was able to get to the post office USPS for my daughter and significant other to go and mail the box which I prepared to get returned postmarked the morning of 1-31-2025 at 10:00 am and in here in the USA just like filing our Income taxes on April 16th every year, our return or mail is postmarked on the same day April 16 before midnight and it would still be honored and completely with that date. So that's what I did January 31, 2025 at 10:00 got my family member to mail it through USPS and at 1:00 pm on the same day I called Sightcare/Buygoods or Nature's Formula to provide them with the proof of shipping and the tracking number.
However at that point they're saying they couldn't push the button that says refund return my money back to the card that I used to pay them. They suggested to call my Credit card company Venmo/Synchrony which I did file a dispute with them. Only to find out after that Buygoods/Sightcare/Nature's Formula also closed my ticket or dispute even though no refund was processed. I wasn't advised properly on who to contact whether paypal first or my credit card issuer Venmo/Synchrony.
Now it is a battle of cat and mouse on this. I called my credit card company again to re-start and re-open the dispute for my account to be credited. Today 2-28-25 I called and all I get told is that they really couldn't do anything anymore as I passed the return deadline? I refuse to believe that this company operates like this claiming to say there's no button for them to press and click refund when Paypal also refuses to believe that.
I called and was on a call for a long time with a certain Ella after requesting to speak with someone higher to escalate this matter, because if they can't issue a credit on pressing a button, there is a refund processing called manually issuing a check refund. I refuse to believe that they expect for customers to just take it like that when the amount is more than $500.00???.
User's recommendation: Do not buy from this company getting back your money if the product don't work you'll have such a hard time getting a credit issued.
Thank you for your feedback. I’m sorry to hear about your experience.
We take customer satisfaction seriously and want to address your concerns as quickly as possible. To better understand and resolve the issue, could you please provide your name and contact number? We are committed to thoroughly investigating this matter and ensuring that we resolve it for you while clarifying any misunderstandings regarding our refund process. If there was any miscommunication or delay, I sincerely apologize and appreciate the opportunity to make things right.
At BuyGoods, customer satisfaction is our top priority. If you need further assistance or have any questions, please feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods
Leola, South Dakota
Check on my return
I sent the pills back a long time ago,and I have not received my refund. Wondering what is happening?
I'm sorry to hear that you haven’t received your refund yet, and I’d really like to help resolve this for you as quickly as possible. To assist you more effectively, could you please provide your full name, contact number, and a convenient time for us to reach you?
Your feedback is extremely important to us, and we take customer satisfaction very seriously. If there’s anything else we can assist you with in the meantime, please don’t hesitate to reach out to us at support@buygoods.com or call us at 302-200-3480.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hazard, Kentucky
They are makers of purdentoumulgh nature's formula. Nature's formula is a joke. The phone# is only ads. The emails I have sent just get a generic reply telling me I have to pay return shipping. I
I requested a return receipt but get nothing but a generic response everytime.
I ordered one bottle of purdentix and received 7. I want nothing to do with this product after this experience.
My next step is social media and BBB
704 640 ****...CELL and 704 279-****...LANDLINE. the website changes your order
User's recommendation: Don't order. The website changes your order
Thank you for contacting us. We understand the importance of receiving your refund and resolving this issue promptly.
However, it appears you may have reached the wrong company, as we don’t have a record of this transaction in our system.
To help you locate the correct support team, please check the merchant’s name on the order confirmation email you received at purchase If there is anything else we can assist you with, please do not hesitate to reach out to us at support@buygoods.com or give us a call at 302-200-3480. Our team is always here to support you.Team BuyGoods
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Check on product return
The customer service agent was very friendly and she was doing a great job in helping me to resolve my refund issue. She assured me that they had received the products back to their warehouse.
Thx! for her being so courteous and kind while she was on the phone.
A upgrade to me means that you were changing your original purchase to something else not adding to the 3 bottle selection. I am on a limited budget and was not able to spend that much for the nine bottles.
The way that is written is very easily misinterpreted and this is why I returned all of the product. I am not a big fan of misinformation as I am sure you are not either.
User's recommendation: Change or explain what an upgrade does to your order under your terms
Thank you so much for your thoughtful feedback! We’re delighted to hear about your positive experience with our customer service agent.
Providing kind, courteous, and efficient support is always our goal, and it’s wonderful to know she made your refund process smoother. Customer satisfaction is a top priority for us at BuyGoods. Should you need further assistance or have any more questions, feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods
E-commerce Talks
Art for Your Home Not Museums
Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.
David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.
Medina, New York
Cancel order
I would just like to cancel my order because it caused discourse in my house because I spent that much money.
Thank you for reaching out. I'm really sorry to hear that the order caused stress at home — I completely understand how that can be upsetting.
I've already gone ahead and processed the refund for you, and you should see the amount reflected back on your original form of payment within 3-5 business days, depending on your bank’s processing times.
Customer satisfaction is a top priority for us at BuyGoods. Should you need further assistance or have any more questions, feel free to contact us at support@buygoods.com or call us at 302-200-3480.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour pills are not working with my prescription
I'm having trouble with my heart medication for rate and flow while taking these pills. My heart doctor advised me to stop taking them, so therefore I'd like to return the 12 that were a bonus, and I'll keep the others.
Preferred solution: Full refund
User's recommendation: Know what effect your prescriptions on these pills that they give you that’s so much trouble I had with it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Martinville, Louisiana
Waiting
slow
I don't remember ordering 6-- thought I ordered one. O have lost my Amer Exp card and have ordered a new card.
Thank you for reaching out to us. I understand your confusion regarding the order, and I’m here to help clarify.
I’ve reviewed your account, and I can confirm that a refund has already been processed for your order. The full amount was refunded on March 12, 2025. You should see the credit reflected in your account within 3-5 business days, depending on your bank’s processing times. Your feedback is valuable to us, and we are committed to improving our service based on the insights provided by our customers.
If you need further assistance or have any additional questions, please feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods
Companies Similar to BuyGoods
Ozerty USA
“I ordered a product from them and was given a total of $10.95. The next morning I saw they charged my...“
Giftly
“Having gotten a update or shipping date to an item I ordered 72 hours ago on 12/12/2024.Starting to feel...“
Oak and Hearth
“This shady company started charging me once a month, then twice a month for nothing I bought or signed...“
Macys Inc
“I am a long standing customer of Macys! I love Macys and look forward to placing orders through your...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Thank you for your feedback, and I'm truly sorry to hear that it wasn’t easy to get the help you needed—I completely understand how frustrating that can be. For your convenience, the email confirmation you received includes options like “Purchased Details” or “Get Help”, which will take you directly to our website where all of our contact information is listed.
That said, your suggestion to include the customer service number more visibly is a great one, and I’ll make sure to pass it along to the appropriate team. We genuinely appreciate you taking the time to share this—it helps us improve. Should you need further assistance or have any more questions, feel free to contact us at support@buygoods.com or call us at 302-200-3480.
We’re here to help. Team BuyGoods